{"id":9670,"date":"2021-12-03T22:29:19","date_gmt":"2021-12-03T22:29:19","guid":{"rendered":"https:\/\/pandptraining.com\/?post_type=product&#038;p=9670"},"modified":"2024-02-05T15:20:43","modified_gmt":"2024-02-05T15:20:43","slug":"handling-customer-objections","status":"publish","type":"product","link":"https:\/\/pandptraining.com\/?product=handling-customer-objections","title":{"rendered":"Handling Customer Objections"},"content":{"rendered":"<p>A fundamental part of the sales process is handling customer objections successfully.\u00a0The raising of customer objections is a real signal to the salesperson that the customer is engaged and interested in how the product\/service might meet their particular need.<\/p>\n<p>In this course we will cover the essential reasons why customer objections are raised.\u00a0We will look at typical price and non-price objections and how to deal with them.<\/p>\n<p>We will look at buying signals that may be exhibited by the customer and finally we will examine the negotiating process and how this can lead to closing a sale.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>On completion of this training course, you will be able to:<\/strong><\/p>\n<ul>\n<li>Identify typical real and false reasons for raising objections<\/li>\n<li>Understand how to prevent and handle objections to sale<\/li>\n<li>Appreciate the hidden objections a customer may have<\/li>\n<li>Read the different buying signals and know how to take advantage of them<\/li>\n<li>Progress a negotiation of sale to a win-win outcome<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In this course we will cover the essential reasons why customer objections are raised.\u00a0We will look at typical price and non-price objections and how to deal with them.<\/p>\n","protected":false},"featured_media":9671,"comment_status":"open","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[15],"product_tag":[],"class_list":{"0":"post-9670","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-uncategorised","8":"first","9":"instock","10":"virtual","11":"sold-individually","12":"purchasable","13":"product-type-course"},"_links":{"self":[{"href":"https:\/\/pandptraining.com\/index.php?rest_route=\/wp\/v2\/product\/9670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandptraining.com\/index.php?rest_route=\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pandptraining.com\/index.php?rest_route=\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/pandptraining.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9670"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pandptraining.com\/index.php?rest_route=\/wp\/v2\/media\/9671"}],"wp:attachment":[{"href":"https:\/\/pandptraining.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9670"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/pandptraining.com\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_brand&post=9670"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pandptraining.com\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_cat&post=9670"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pandptraining.com\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_tag&post=9670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}