Introduction
For the salesperson, the most exciting part of the sales process is closing the sale. Having done all the hard work in identifying customer needs, matching the product attributes to these needs and handling the objections, how do we move to complete the sale? How do we get the customer to sign on the dotted line?
In this course we will cover the key points in closing the sale. We will examine how we establish that the customer is ready to close.
We will look at mistakes that can be made. We will look at what method of close to use for different customers and sales situations and finally we will examine how in closing a sale we can proceed to further sales.
On completion of this training course, you will be able to:
- Put good sales management practices in place
- Understand potential mistakes that can be made in closing
- Appreciate the different types of sales close and which to apply
- Understand how to use relationship management to progress further sales
Who is this course for?
This particular course consists of 4 number video lessons organised into one module. Each video is approximately 4 to 8 minutes in length. At the end of each video lesson there is a quiz that will test your knowledge of the material. A transcript is available for each lesson so you can real along with the video or download and print to study later. This course is completely self-paced. Watch and study when and wherever you want.
The module breakdown for this course is as follows:
- Ready to Sell
- How to Close a Sale
- Types of Close
- Follow Up
On successful completion of this course all students will be awarded a Certificate of
Completion. This certificate confirms you have completed all the video lessons for
every module and fully met all the requirements of the course.
To achieve this award all the assessment quizzes for each lesson must be passed. The pass grade for each quiz is 80%.You can retake lesson quizzes as often as you like.
The Assessment Method
There’s a quiz at the end of each lesson to test your understanding of the material. To successfully complete this course, you must pass the quiz for each lesson. Once all the lessons have been completed, you can then download and print the People & Process completion certificate.
So let’s get started! In the next lesson entitled “The Need for Good Food Hygiene “, we will look at the requirement for good hygiene practices and how these are implemented.
