For the salesperson, the most exciting part of the sales process is closing the sale. Having done all the hard work in identifying customer needs, matching the product attributes to these needs and handling the objections, how do we move to complete the sale? How do we get the customer to sign on the dotted line?
In this course we will cover the key points in closing the sale. We will examine how we establish that the customer is ready to close.
We will look at mistakes that can be made. We will look at what method of close to use for different customers and sales situations and finally we will examine how in closing a sale we can proceed to further sales.
On completion of this training course, you will be able to:
- Put good sales management practices in place
- Understand potential mistakes that can be made in closing
- Appreciate the different types of sales close and which to apply
- Understand how to use relationship management to progress further sales