Introduction
The aim of this eLearning course is to provide employers and employees with the knowledge and skills necessary to implement best practice in the prevention and resolution of bullying at work.
On completion of this training course, you will be able to:
Understand what bullying is and the forms it takes
Understand the need to deal with workplace bullying
Identify the relevant health and safety legislation pertaining to workplace bullying.
Understand how employers and employees can implement a positive workplace culture
Understand the informal process for dealing with workplace bullying complaints
Understand the formal process for dealing with workplace bullying complaints
Understand the role of the Health & Safety Authority and Workplace Relations Commission in dealing with bullying complaints
Who is this course for?
This course is ideal for all employers and managers who wish to implement the code of practice in their business.
This course is also appropriate for employees who wish to understand how following the code may prevent or resolve bullying in their work.
Syllabus:
This particular course consists of 5 video lessons. Each video is approximately 4 to 10 minutes in length. At the end of the course there is a quiz that will test your knowledge of the material. A transcript is available for each lesson so you can read along with the video or download and print to study later. This course is completely self-paced. Watch and study when and wherever you want.
The lesson breakdown for this course is as follows:
Lesson 1: What is harassment and bullying at work?
Lesson 2: Management of bullying at work.
Lesson 4: Formal intervention in workplace bullying
Lesson 5: Role of the HAS and WRC
On successful completion of this course all students will be awarded a Certificate of
Completion. This certificate confirms you have completed all the video lessons for
every module and fully met all the requirements of the course.
To achieve this award all the assessment quizzes for each lesson must be passed. The pass grade for each quiz is 80%.You can retake lesson quizzes as often as you like.
The Assessment Method
There’s a quiz at the end of each lesson to test your understanding of the material. To successfully complete this course, you must pass the quiz for each lesson. Once all the lessons have been completed, you can then download and print the People & Process completion certificate.
So let’s get started! In the next lesson entitled “The Need for Good Food Hygiene “, we will look at the requirement for good hygiene practices and how these are implemented.
