Negotiating agreements is fundamental to business success. Whether negotiating with customers, suppliers or cross departmentally, negotiation skills are needed to achieve the best outcomes.
The aim of this course is to provide the learner with the skills and knowledge to conduct successful negotiations.
On completion of this training course, you will be able to:
Understand what negotiation is and where it is used
Understand the interpersonal skills needed for good negotiation
Understand the elements of the negotiation process and how to plan for success.
Understand the different roles in the negotiation process.
Appreciate common pitfalls in negotiations
Understand how successful outcomes are achieved
Understand how to build on successful negotiations
Who is this course for?
This course is ideal for those who are new to working in Management or Procurement roles where good negotiation skills are key
This course is also appropriate for anyone who carries negotiations as part of their job that wants to refresh their skills